Achieving permanent clarity
Plain language in the public sector
Many organisations attempt to implement plain language, but what is the actual success rate? And why do some programs fail yet others permanently change their organisation’s communication culture?
We reviewed 50 organisations to identify success factors that others can learn from.
Neil James, 26TEN 2016
Testing 1, 2, 3...
An integrated model for evaluating plain language
What evaluation methods are available, and how do you choose the right one?
Neil James and Susan Kleimann, PLAIN 2015
'Right to die' or 'legal homicide'?
Language, ethics and euthanasia
In complex ethical debates, opposing sides often manipulate words to suit their agenda.
Instead they should share a common, objective language.
Neil James, Dying with Dignity NSW 2013 forum
The mobile future
Plain language on a mobile web
The take-up of mobile technology is far beyond everyone’s expectations. So how must communication change in response?
Neil James, PLAIN 2015
Clear legal writing
Consequence, example, authority
Why do lawyers write the way they do?
Explore the underlying culture of legal writing and how plain language practitioners can influence lawyers to update and improve their style. Examine the ‘touch points’ that cause lawyers to resist plain language. Then use our proof analysis tool to map the arguments that help us address those concerns.
Greg Moriarty, Clarity 2014
Crystal ball gazing
The future of our profession
Plain language practitioners wear many professional hats. On a given day, we might be editors, trainers, designers, technical writers ...
Is the 'plain language' label losing its appeal?
Neil James, PLAIN 2013
© Alan Moir